Frontier Airlines received the most customer complaints for the third year in a row, as complaints against US airlines ...

Conversely, Alaska Airlines had the lowest complaint ratio last year with just ... having to sit in a terminal for hours, getting lousy customer service or being treated like a seat number instead ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Alaska Airlines delivers passenger air travel services across North America.

The carrier with the lowest number of complaints per customer was Alaska Airlines with a ratio of 2.34 complaints per 100,000 passengers. Delta Air Lines and Southwest Airlines also had relatively ...

Southwest Airlines had the best complaint ratio at 1.5, followed by Alaska Airlines with 2.6. As ... Murray said it’s always important to be kind to customer service employees at the airport.