and Spirit Airlines are also making similar changes in 2025 to meet the increased consumer demands. CEO Bob Jordan Addressed ...

Southwest Airlines has made a number of unpopular moves over the past several months and weeks, highlighted by the airline's ...

Thanks to investors at Elliott Investment Management, the Southwest Airlines of today is just as soulless as its competitors.

Less than 24 hours before it goes into effect, details of Southwest Airlines' new pricing structure have started to emerge.

Southwest Airlines announced Tuesday it will begin charging passengers for checked bags, abandoning one of its most distinctive consumer-friendly ... This investor reaction indicates Wall Street ...

Southwest was known as the airline that didn't have everything, but it did have free bags — until now. On Tuesday, March 11, the company announced that the only flyers who will get two free ...

Leff said Southwest once had customer-friendly policies like flexible rebooking or its free checked bags, which helped differentiate it from the other major airlines, but these recent changes ...

Southwest Airlines had the least amount of customer complaints in 2024, and Frontier Airlines had the most, according to a research group.

For 50 years, you could book a flight on Southwest Airlines and know that you would ... Another Southwest customer added, "It kinda sucks, I'm kind of disappointed to see that." ...

DALLAS — Southwest Airlines is going through an unprecedented ... several major changes in how its flights are operated from a customer-facing standpoint, including Tuesday's announcement ...

Southwest Airlines boasts that its passengers' "bags ... It's a break with Southwest's 54 year history — one that could undermine customer loyalty to the carrier, according to experts.

A shift is on the horizon at Southwest Airlines. The carrier known for its customer-friendly policies and affordable airfare announced changes to its baggage and fare structure in an effort to ...