and Spirit Airlines are also making similar changes in 2025 to meet the increased consumer demands. CEO Bob Jordan Addressed ...

This week, Southwest Airlines debuted a new 30-second advertisement celebrating the news of the assigned seating. The ad ...

Southwest Airlines features low-cost travel options, flexible policies and a focus on customer service. How do I know I can trust these reviews about Southwest Airlines? How do I know I can trust ...

But passengers at the El Paso International Airport flying Southwest Airlines say they're not happy with the changes. "I just heard about that and I'm not happy about that as a consumer," said ...

Southwest Airlines says enough is enough, and after seeing the airline industry catch far too much flack over poor customer service, it’s making several new initiatives designed to elevate the ...

Southwest Airlines announced Tuesday it will begin charging passengers for checked bags, abandoning one of its most distinctive consumer-friendly ... This investor reaction indicates Wall Street ...

Southwest was known as the airline that didn't have everything, but it did have free bags — until now. On Tuesday, March 11, the company announced that the only flyers who will get two free ...

Many Southwest fans were not happy — and expressed worry that more changes might be coming. By Christine Chung On Thursday, Southwest Airlines ... strong emotional reactions on social media ...

DALLAS — Southwest Airlines is going through an unprecedented ... several major changes in how its flights are operated from a customer-facing standpoint, including Tuesday's announcement ...

Southwest Airlines ... reaction to Elliott Investment Management’s push to improve profitability. Asked by an analyst why the change wasn’t made long ago, given what Southwest knew about ...

A shift is on the horizon at Southwest Airlines. The carrier known for its customer-friendly policies and affordable airfare announced changes to its baggage and fare structure in an effort to ...