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North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale
Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, according to agency reviews that also recommend major reforms.
Pyrtle is backing a bill to help with the DMV backlog. The bill allows drivers who come in simply to get a REAL ID to change ...
A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The ...
NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...
This comes after the Office of the State Auditor released preliminary information from the investigation into the DMV in June ...
North Carolina State Auditor Dave Boliek laid out steps needed to improve the Department of Motor Vehicles on Aug. 4.
North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.
The bill approved by the House Wednesday is another attempt by lawmakers to reduce the DMV’s workload, by reducing trips to a ...
NORTH CAROLINA, USA — Today, North Carolina’s State Auditor, Dave Boliek, released a report showing average DMV visit times have climbed to 1 hour and 15 minutes—up 15% since 2019. And that doesn’t ...
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