BT and EE have raised mid-contract price rises for customers taking out a new deal, in a move that's been branded.

If you're searching for a new broadband provider, Yorkshire-based Plusnet has emerged victorious in consumer watchdog ...

New customers who sign up for broadband from July 31 will see their monthly price rise by £4 mid-way through their contract - ...

Plusnet has been singled out as the 'cream of the crop' by experts with packages starting from £24.99 per month ...

The Ofcom investigation initially found that EE and Plusnet made more than 1.3 million sales without providing customers with ...

BT was fined and ordered to pay customers back, after the regulator found some EE and Plusnet users weren't given 'clear and ...

BT has refunded or credited £18 million to EE and Plusnet customers after Ofcom found it failed to provide required contract ...

Ofcom opened an investigation into BT, which owns EE and Plusnet, having received information it may have failed to provide ...

PLUSNET has announced a price rise which will impact customers going forward. Here's what you need to know to find out if your broadband bill is set to increase.

Plusnet - slogan "We'll do you proud" - claims to have award-winning customer service. Plusnet manager Alexandra Devine apologised to Kevin and described the call advisor’s behaviour on 17 ...

PlusNet has promised its customers that "an extensive analysis of how this happened has been carried out and working practices implemented to prevent it happening again". The company has however ...

Hundreds of Plusnet customers continue to complain about a glitch that has left them unable to check their email address, which is provided for free to all Plusnet customers with its broadband ...