It seems that 800 telephone numbers have been around for a long time, becoming an integral part of the global business world, as well as for small and local business communities. In fact, AT&T ...

The Federal Communications Commission (“FCC”) is slated to consider potential new rules concerning the use of 800 numbers at its upcoming June 7, 2018, open meeting. One item involves the increasing ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

The agency serves 73 million Americans, and in the last five months, it has received more than 8.6 million calls a month on average, according to data obtained by The Washington Post. These callers ...