One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

Communication expert Leah Mether says you might intend to be strong, assertive, and direct and be shocked to discover that others view you as closed-minded, aggressive, and blunt. We often conjure ...

“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...

Silence is often praised as politeness, but stay too quiet and it quickly becomes a trap. Many people hesitate to speak up not because they lack opinions but because they fear being judged too ...