Amazon to refund millions of Prime customers
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Amazon agrees to a historic $2.5 billion settlement over its Amazon Prime memberships. Here's what you need to know about the case and filing a claim.
Specifically, the FTC found that Amazon mislead 35 million consumers by enrolling them in Amazon Prime subscriptions without their consent. Also, according to the order, they knowingly created a “complex and difficult process” for consumers seeking to cancel their subscription.