Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It ...

Amdocs signed an agreement on Wednesday to acquire operations support systems (OSS) provider Cramer Systems Group for approximately $375 million in cash. The company plans to offer an expanded OSS ...

Key features of CES24 include its Customer Engagement Platform, an Amdocs-Microsoft complete telco-verticalized CRM solution serving both the consumer (B2C) and enterprise (B2B) markets. Alongside the ...

Amdocs today made what executives at the company are calling the company's largest, most significant launch, unveiling a three-prong announcement about its latest CRM products, implementation, and ...

Amdocs Limited, St, Louis, MO, a customer care, billing and order management solutions for the communications industry provider, will acquire Nortel Networks Clarify business. Clarify makes customer ...

Amdocs has rolled out Smart Agent Desktop, a new product that gives contact center agents visibility into back-end applications and provides guidance on decision making processes related to calls. It ...

Software maker Amdocs has paid $5 million to purchase the assets of Xchange, a former contender in the customer relationship management software market. The cash acquisition, announced Wednesday, ...

Vodafone Spain has expanded its technology supply agreement with Amdocs to modernise its customer relationship management (CRM) system and maximise the benefits and return on investment from its ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Enterprises, particularly in telecommunications, looking ...

Telindus Group NV signed a five-year contract with Amdocs Ltd. to standardize its global customer help desk on Amdocs CRM software. Amdocs announced Wednesday that under the contract, Telindus has ...