Pilots are the ultimate authority for aircraft operation (FAR 91.3) and can refuse or request modifications to Air Traffic Control (ATC) clearances, despite common intimidation, to ensure flight ...

I kicked back at my all-time favorite coffee shop, nervously waiting for them to call my friend's double espresso macchiato. I pleasantly sipped my tea with a tad bit of guilt. He sprung up, walked to ...

Why Assertive Leadership Will Define the Next Decade of Organizational Performance  The current operating environment is ...

“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...

Add Yahoo as a preferred source to see more of our stories on Google. Imgorthand via Getty Images Teaching kids how to share, take turns and be considerate of others is often top of mind for parents ...

Assertiveness—a communication style that involves frank self-expression while respecting others—is considered a teachable skill and has been regarded as useful in improving the safety of medical care.