Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

Sales and customer service workers will be able to access Teams’ chat function without switching screens, one of several Dynamics 365 platform integrations highlighted by Microsoft at Ignite this week ...

LinkedIn added Salesforce CRM integration to its Sales Navigator tool last fall, and on Thursday it went a step further by adding ties to Microsoft Dynamics CRM. Aimed at sales professionals, Sales ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Microsoft is running late with its plans to deliver new Dynamics 365 sales and marketing apps for small/midsize business users by mid-2017. Last week, Microsoft provided its Dynamics partners with ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Microsoft announced this morning the acquisition of Austin, Texas-based Incent Games, the makers of a “sales gamification” platform called FantasySalesTeam. As the name implies, the company’s software ...