DMR News on MSN1d
Sanas Uses AI to Modify Call Center Workers’ Accents in Real-Time
Founded in 2020 by Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, Sanas develops software that transforms a speaker’s ...
Military Times on MSN14d
VA crisis line workers say mission will be harmed by in-office mandate
Veteran crisis lines going remote yielded more opportunities to expand and offer more help. Return-to-office mandates ...
Logan County 911 unveils major upgrades to dispatch call center
Logan County Emergency Operations Center recently put the finishing touches on their 2.0 Next Generation Upgrade plan, which they say will improve workplace efficiency and ...
CMS Wire3y
Contact Centers & CCaaS
Stay up-to-date with the latest Contact Center and Contact Centers as a Service (CCaaS) news and insights at CMSWire. Our Contact Centers CCaaS channel delves deep into the evolving world of ...