Steam is opening up about its frequently criticised support measures. Steam Support has a very bad reputation, and it's something Valve has acknowledged as justified by regularly vowing to improve. As ...

It may be an immensely popular platform, but Steam's terrible customer service is the stuff of legend. It's something Valve has acknowledged in the past, and says it is constantly looking at ways to ...

As of September 12, 2022, Steam Deck owners can mail in their units to official repair centers. The center will perform repairs covered under warranty at no additional cost. Here is how it works.

In brief: Are you among the few people still using Windows 7, 8, or 8.1 and playing games via Steam? If so, you might want to upgrade to a newer version of Microsoft's OS before January 1, 2024, as ...

If you’ve yet to upgrade Windows to more recent versions like Windows 10, you may find yourself in a pinch next year when it comes to running the Steam Client. As was recently announced in a Steam ...

Valve has announced that its Steam Deck fix-it-quick facilities are now operational and that gamers with faulty units can start requesting repairs. The company says that it will fix any and all ...