47% of women reported using AI chatbots, compared with 50% of men.

It's easy to stereotype older adults as tech-averse or novice tech users. Yet a growing number of adults age 60 and older are ...

Artificial intelligence chatbots could help people better understand and manage their mental health, but they could also ...

“‘Chatty’ said you would say that,” my patient told me, smiling playfully. He’d been consulting a chatbot on his days off from treatment, and apparently it h ad anticipated my advice. “Did he?” I ...

What Is a Hotel Chatbot? A hotel chatbot is an AI-powered conversational software tool designed specifically for the hospitality industry. Unlike a generic customer service bot, an AI Chatbot for ...

This morning Sensely, an artificial intelligence chatbot that helps users navigate insurance benefits, announced a $15 million raise. The latest funding round was led by Aflac Corporate Ventures with ...

You're currently following this author! Click to unsubscribe from email alerts. Senior Correspondent covering technology and culture Companies are rushing to add AI chat elements into their consumer ...

Chatbots are becoming a common part of the online experience, most likely unfolding in the customer support domain, where websites often use chatbots to help with a purchase or address specific issues ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...