Chick-fil-A, for a host of reasons, might be the most microscoped drive-thru in America. But it usually owes to one of two points. Firstly, the volumes running through these locations rival some of ...

A new Chick-fil-A opening in south Naperville Thursday will be the chain’s first Illinois location to have only drive-thru and walk-up options. Designed for “speed and efficiency,” the drive-thru-only ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...