[1] That’s the key finding of new research from Cigna Healthcare that delves into the importance of health insurance literacy, which is the ability to understand, evaluate, and use health ...

overtreatment and emergency department visits,” according to a new report from Cigna Healthcare. “Decades of research has shown that poor health insurance literacy can inflate direct health ...

The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show ...

Health insurance isn’t always the most intuitive to navigate. That’s what Cigna Healthcare hopes to ... advancing value-based care and improving health literacy, he added.

Only offers two plan types in the ACA marketplace (EPO and HMO). Cigna provides health insurance coverage to individuals and families in 11 states on the ACA marketplace via HealthCare.gov.

New research from Cigna Healthcare delves into the importance of health insurance literacy, which is the ability to understand, evaluate, and use health insurance information to make informed ...