The Department of Homeland Security Office of Emergency Communications (OEC) released the first ever National Emergency Communications Plan (NECP) on July 31, 2008. This plan is and will continue to ...

When it comes to keeping in touch with your clients, consistency is key. You need a communication plan that keeps you top of mind with your sphere of influence so they’ll contact you when they need to ...

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A crisis never seems to occur at 11:30 a.m. on a Wednesday when your management team is already huddled for a regular meeting. Accidents, storms, outages and fires all seem to happen in the wee hours ...

The answer to the question of who needs a crisis communications plan is: every organization. In today’s world, no one can hide. Transparency is here to stay. Therefore, when the worst happens, every ...

Any company, no matter how diligent, can find itself suddenly thrust into a crisis due to internal or external factors. Incidents ranging from a product safety recall to a downturn in industry funding ...

The leaders who stand out are likely the ones who understand that the way a company communicates today is the foundation that ...

CISOs should take the lead to develop a post-cyberattack communications plan that accurately informs stakeholders and instills confidence in their organizations' response. Responses to recent cyber ...