Both the American Financial Services Association and the National Independent Automobile Dealers Association welcomed last ...

The CFPB will stop publishing unverified complaint narratives and related visualizations, keeping prior narratives in its ...

The Consumer Financial Protection Bureau said it will stop publishing consumer complaint narratives, citing concern that the ...

Multiple industry associations disagree with how the Consumer Financial Protection Bureau orchestrates its complaint database. Now a top federal examiner whose primary responsibility is “to detect and ...

The Consumer Financial Protection Bureau is facing a backlash over its recent overhaul of its consumer complaint portal, with experts warning that the agency is adding "friction" to the complaint ...

When a consumer has a complaint about a bank, whether it's dealing with a mortgage or a credit card, right now there's a place to lodge that complaint online. It's easy to click around and search for ...

This article was originally on a blog post platform and may be missing photos, graphics or links. See About archive blog posts. Consumer columnist David Lazarus writes today about a battle over a ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

Consumer reporting dominates complaints to the Consumer Financial Protection Bureau (CFPB), according to a new report. The Congressional Research Service (CRS), a nonpartisan shared staff to ...

NEW YORK (Thomson Reuters Regulatory Intelligence) - The online complaint board run by the Consumer Financial Protection Bureau, which has drawn more than one million postings from financial-services ...