A new lawsuit is shedding light on an unpleasant and often overlooked reality of many high-profile Silicon Valley businesses. The action can hardly come as a surprise. Social media companies rely on ...
A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...
Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...
In the wake of Black Lives Matter protests spreading across the nation, Facebook content moderators are revolting over the way the company and its leadership are handling political speech that incites ...
Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...
Sabrina Ahmad is a recent MSc graduate from the Oxford Internet Institute and a content designer in London, UK. Most Internet users are insulated from the depths of human depravity online; that’s due ...
Content moderation is eating the world. Platforms’ rule-sets are exploding, their services are peppered with labels, and tens of thousands of users are given the boot in regular fell swoops. No ...
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