Researchers have developed an unsupervised domain adaptation method that lets dialogue summarization models learn from ...

Patients increasingly use conversational artificial intelligence (AI), including for possible diagnoses, before seeing a ...

Conversational AI has advanced dramatically since the early days of chatbots with limited capabilities. As time goes on, more industries are realizing the capabilities and benefits these advancements ...

Kustomer, the AI-native customer experience platform, announced the launch of Conversation Intelligence and AI QA. These two new, native capabilities, built on top of AI Attributes, give customer ...

New AI capabilities address the critical gap in CX by transforming previously unmeasured customer conversations into ...

Nanoleaf launches an MCP Server that lets users control smart lighting through AI platforms like ChatGPT and Claude using natural, conversational commands.

Read how YouTube Ask YouTube AI search works on mobile, web, and TV, with conversational queries, follow-up questions, and ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. This voice experience is generated by AI. Learn more. This ...

People are increasingly turning to AI for advice. A 2026 Pew report found that 10% of Americans are using chatbots for emotional support or companionship. Some even find a charismatic leader in AI.