Bee, the AI wearables startup Amazon acquired last year, will turn products people mention in everyday conversations into ...

Allowing users to add their own information to the company’s generative AI-based ASKB interface will feed the system with a ...

Researchers have developed an unsupervised domain adaptation method that lets dialogue summarization models learn from ...

Conversational AI has advanced dramatically since the early days of chatbots with limited capabilities. As time goes on, more industries are realizing the capabilities and benefits these advancements ...

Kustomer, the AI-native customer experience platform, announced the launch of Conversation Intelligence and AI QA. These two new, native capabilities, built on top of AI Attributes, give customer ...

Advertisers have spent decades perfecting the art of putting banners in front of consumers, only to discover that people ...

Patients increasingly use conversational artificial intelligence (AI), including for possible diagnoses, before seeing a ...

New AI capabilities address the critical gap in CX by transforming previously unmeasured customer conversations into ...

Read how YouTube Ask YouTube AI search works on mobile, web, and TV, with conversational queries, follow-up questions, and ...

Nanoleaf launches an MCP Server that lets users control smart lighting through AI platforms like ChatGPT and Claude using natural, conversational commands.