Not all fast-food apps are created equal. Here are some of the top-performing franchise loyalty apps — and why they offer the best value for customers. Fast-food franchises increasingly use loyalty ...

Customer retention is crucial for retailers. Find out the potential of reward systems and other gamification mechanics for boosting shopper loyalty in 2026.

Shopify's Shop app now has a web version, too. Shopify executives have long said they do not want to build a marketplace like Amazon's. The launch of the new site is intended to be a growth driver for ...

In today’s hyper-connected world, your phone’s maps app predicts when it is time to head to "work,” health trackers buzz to remind you to stretch your legs, and voice-activated devices nudge you to ...

As retailers around the world try to put their best foot forward in the new year, they’ll likely see some key changes coming to the loyalty space.

Customer loyalty is the greatest reward in the cutthroat world of e-commerce. Getting a new client is costly. It is much more profitable to keep the one that already exists. A lasting business is ...

Customer loyalty is a customer’s willingness to repeatedly return to a company to conduct some type of business due to the delightful experiences, quality of products or services, and the value they ...

Seafood QSR chain Long John Silver's, which has more than 500 locations across the U.S. in addition to restaurants in Indonesia, Singapore, Malaysia and Thailand, has unveiled a mobile app and its ...

Over the past two years, most people in Hong Kong will have been asked at some point: "Are you a Yuu member?" Initiated in the summer of 2020, Yuu Rewards Club was designed as a super customer loyalty ...

Engagement is a key driver of measurable growth in QSRs, where loyalty programs have evolved from punch cards and stamps to an integral part of everyday life on customers’ personal devices. With ...