Technology of all forms has experienced increasingly rapid acceleration, with operations-related tech among the most impactful. With evolution taking place at such dizzying speeds, leaders like Rahul ...

Discover how curiosity, adaptability and empathy help the CS team at EDGE  turn client priorities into lasting partnerships.

BOSTON, MA--(Marketwired - Aug 12, 2015) - Kaseya®, the leading provider of cloud-based IT management software, today announced a significant new investment in customer success including major ...

Princeton, NJ, Jan. 09, 2025 (GLOBE NEWSWIRE) -- Malbek, a leader in Contract Lifecycle Management (CLM) solutions, today announced the appointment of Jaime Slocum as Chief Customer Officer in the ...

CAMBRIDGE, Mass., March 14, 2017 /PRNewswire/ — QuickBase Inc., a leading low-code application development platform provider, today launched its new centralized Customer Success Program to help ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Model N, Inc. (NYSE: MODN), the leading provider of cloud revenue management solutions for the pharmaceutical, medical device, high tech, manufacturing and ...

In my January 10 piece, If SaaS companies are serious about customer success, they better learn from Coupa's community intelligence approach, I issued a call for other winning examples. I some very ...

Automation Anywhere, the enterprise software provider in Robotic Process Automation (RPA), has announced the formal launch of its global customer success program – Automation Anywhere Plus. This ...

What comes first: Sales or Customer Success? Many growing startups pressure themselves to start selling as soon as there’s a viable product to sell. “Set up Customer Success functions” goes on the ...