There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

SAN FRANCISCO (KGO) -- Whether you're locked out of your Facebook account or trying to rebook a flight, your instinct might be to call customer to fix your problem -- but as experts warn, the person ...

It says you ordered Norton antivirus protection for $171. Or it's a warning that your McAfee subscription will auto-renew at $499. It could also be a receipt for a $619 projector screen you bought at ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

Despite what the person on the phone says, you might not have anything wrong with your computer or TV. In fact, they might be ...

A banking trojan for Android that researchers call Fakecalls comes with a powerful capability that enables it to take over calls to a bank’s customer support number and connect the victim directly ...

PHILADELPHIA (WPVI) -- From state unemployment offices to the IRS, complaints about call centers are, high but what about companies that don't have call centers at all? A growing number of companies ...