Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

Palm confirms that Desktop Software 4.1 problem We previously reported problems with the installation of Palm's Desktop Software 4.1 under Mac OS X 10.2.8. Now MacFixIt reader Kate has confirmed with ...

The department has partnered with the University of Colorado Boulder Office of Information Technology (OIT) department to provide faculty and staff with Dedicated Desktop Support (DDS) in order to ...