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The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

Freshdesk, a provider of customer engagement software, yesterday unveiled the Freshdesk Marketplace, a digital store where companies can shop for third-party apps to boost the capabilities of their ...

SaaS-based, social customer support start-up Freshdesk has secured $1 million in funding from global venture capital firm Accel Partners. The investment will be used to expand the product team and ...