Thousands of diners to be compensated after men urinate in hot pot. Source: Lumen5 "It was a shock — you never expect to be stopped at an airport without doing anything wrong," she confessed. "Perfection has its price." I guess this was inevitable.

Haidilao has apologised to customers, saying it has replaced all hotpot equipment and dining utensils, as well as disinfecting other crockery and utensils. The incident happened late in February, though the company's management only found out about it days later,