Electronic patient portals provide secure access to health information but require technological proficiency and appropriate devices for effective use. Portals are useful for non-urgent communication ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Digital patient portals are transforming the way we manage healthcare, making it easier to track bills, appointments, and prescriptions all in one secure place. By simplifying communication and ...

Patient portals are transforming how we handle medical bills—making it easier to view charges, verify insurance, and pay online. By integrating billing tools into secure health portals, patients can ...

With the advent of social media platforms such as Facebook and Twitter, a tremendous hype was generated by being in constant touch with one another. By virtue of this phenomenon, staying in touch ...

The less time spent in accounts receivable, the sooner the payment becomes part of a provider’s cash flow. Now that patients’ financial responsibility for their care has grown, patient collections are ...

Beth Cavanaugh, 79, was starting a new medication when she ran into a modern hurdle: Her doctor’s office required all follow-up questions, even those about side effects of the drug, to go through the ...

A brief out this month from the U.S. Office of the National Coordinator for Health IT found an increase in patient portal access and online medical record download rates over the past few years. In ...

Despite patients with chronic conditions showing an increased desire to access and manage their health information, many do not use patient portals. According to the survey, many simply don’t know how ...

Patient portals were supposed to be healthcare’s digital front door. But what’s the use of a door if nobody opens it? After years of investments in portal technology, patient adoption remains dismally ...

Electronic health records patient portal signup rates were lower among vulnerable oncology patients at 64%, compared with 87% in nonvulnerable patients. Once adopted, both groups showed comparable ...

Seventeen percent of respondents who don’t use online portals said they haven’t adopted them due to security concerns. Online portals can help patients keep track of their medical information, like ...