Ever since she was appointed president of Smith, Sarah Willie-LeBreton has been asked to do a lot of talking about herself. “It’s only natural,” she says. “When you start a new job, people want to ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

When talking to a friend, family member, partner or co-worker, you probably have your go-to ways of responding. Maybe you’re the “ride or die” person always on their side. Maybe you like to brainstorm ...

22 tips for 2022 features a daily action to help you kick-start the new year. Check out more from Life Kit. Being a good listener can transform your conversations and improve your relationships. It's ...

Listening to a good interview on a podcast makes conversation feel deceptively simple. People just talk, after all, right? Three years of listening taught me otherwise. I recently wrote a book, ...