A typical commute in NYC might involve checking one app for subway arrivals, another for LIRR schedules and maybe a third to ...
Shortly before today’s push, I sat down with Shanifah Rieara, the MTA’s chief customer officer, for a first look at its replacement, and I offered her a version of those observations about the old app ...
One of the challenges of public transportation is that it inevitably requires strangers — potentially in close quarters and under stress — to get along. The vast majority of riders understand this and ...