Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft Dynamics 365 CRM is deeply interconnected with Microsoft 365, Power Platform, and Entra ID (Azure AD), making it a critical component of your organization’s sales, customer service, and ...

In business, customer service and relationship management can mean the difference between bringing in new clients or losing revenue. But the federal government doesn’t have to worry about that, ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

At its first Business Summit on Wednesday, Microsoft confirmed plans for a set of new managed services including sales force automation, security and application services over the Internet. "We ...

Data security specialist Druva announced extended support in Microsoft environments, specifically Microsoft 365 Dynamics Sales and Customer Service CRM modules. That comes in the company's Data ...

PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it has been named a finalist for the Dynamics 365 Sales and Customer Insights 2025 ...