As a business owner, you may find that you need to develop a technical training manual for your employees or for your customers. Whether you choose to write the manual yourself, assign the project to ...

You don’t need the imagination of Stephen King to be a technical writer. But you do need to know how to observe, listen and explain products, processes or operations in clear words and images that ...

Learning and documenting how to fix the turn signal on a 1978 Datsun 280Z is probably not most English majors’ expectation for a class project, but it was right in Kenneth Williams’ wheelhouse. The ...