Teaching patients how to access a patient portal and its role in their post-discharge care increases engagement during and after hospitalization. It also improves patient experience, a new JAMIA study ...

A patient portal is an internet-based platform that lets you view medical records and connect with your health care professional. When you use the portal, it means you don’t have to call the office to ...

Patient portals are now instrumental to revenue cycle operations and care coordination. Patient experience has grown in importance for hospitals and health systems, particularly regarding the revenue ...

Patient portals were supposed to be healthcare’s digital front door. But what’s the use of a door if nobody opens it? After years of investments in portal technology, patient adoption remains dismally ...

Patient engagement with electronic health information through online medical records or patient portals spiked during the COVID-19 pandemic, but racial and ethnic disparities persisted, according to a ...

Patient portals are an underutilized resource for a population hungry for health information, according to the results of recent survey. Craig Kemp, leader of innovative partnerships for Merck ...

Kaiser Permanente engages 45 percent of its more than 9 million members through online portals, which provide secure physician-patient email and access to KP HealthConnect, a comprehensive electronic ...

Michael Middleton, MD, credits online patient portals with helping him grow his Orlando, Florida-based pediatric practice more than three-fold in two-and-a-half years – while keeping staff cost ...

Online patient portals are increasingly important for doctor-patient communication and access to health care information. But patient portals could widen the gap in health disparities. Patients with ...

A new survey of teen patients with cancer and their parents sheds light on a source of friction in adolescent oncology: How much access should parents have to their child’s patient portal? While ...