JD Power have just gone public with their latest APEAL study, which, in a nutshell, basically measures overall satisfaction. We recently covered an effort by an AI firm to grade driver satisfaction by ...

TROY, Mich.: 21 Nov. 2023 — It’s not just Millennials 1 and Gen Z with do-it-yourself brokerage accounts driving the trend toward increased use of digital wealth management tools; the digital channel ...

For the third straight year, Lexus won top honors for dealership service satisfaction for luxury brands while Buick ranked first in the mass-market segment in the latest J.D. Power study. Lexus edged ...

Correction: A previous version of this article referred to J.D. Power by the company’s former name. (WJET/WFXP) – Roughly a billion passengers make their way through airports across the United States ...

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the JD Power 2025 U.S. Gas Utility Business Customer ...

Satisfaction among self-directed investors remained static in an annual J.D. Power survey released today, indicating investors’ happiness with their self-directed tools wasn’t neatly tied with a ...

Consumer satisfaction with dealership service departments is on the rise — but there’s still plenty of room for improvement as they compete for business with aftermarket shops and direct-to-consumer ...

Investors felt better about their advisors in 2023 than the prior year, according to an annual study conducted by J.D. Power. However, millennials with money are uncertain about whether to stay put ...

(WJET/WFXP) – Roughly a billion passengers make their way through airports across the United States each year — but some of them are having a better experience than others. The results of J.D. Power’s ...