CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, has enhanced its real-time product with new AI guidance capabilities that deliver ...

SAN FRANCISCO--(BUSINESS WIRE)--Cognigy announces its placement in the CMP Research Prism, an elite technology assessment framework developed by CMP Research, a division of Customer Management ...

Napster, a frontier AI company powering the next generation of embodied and agentic AI, today launched NV2 (Napster Video Model 2) , a real-time conversational video model. Available through ...

StarTree Inc., the developer of a managed service based on the Apache Pinot real-time data analytics platform, is enhancing support for artificial intelligence workloads with two enhancements being ...

Agora's Conversational AI Engine offers key enhancements to the Realtime API for more natural communication and interaction. This milestone builds on Agora's partnership with OpenAI, as the Realtime ...

Tool Calling Designed for More Reliability, GPT-5-Class Reasoning, and Improved Transcription Are Available Now in Early Availability 8x8, Inc. (NASDAQ: EGHT), a leading global business communications ...

Confluent Inc., maker of a platform for building and managing real-time data streaming pipelines using Apache Kafka, is offering a boost to organizations in financial services, healthcare, advertising ...

Salesforce rolled out sweeping enhancements to its AI agent platform Monday, addressing the biggest hurdles enterprises face when deploying digital workers at scale: Knowing what those agents are ...

Collaboration has become a foundational principle in modern software design. Tools like Figma demonstrate how real‑time editing and shared state transform productivity; a 2023 Forrester study found ...

OpenAI's Realtime API is now optimized and generally available. You can try its latest speech-to-speech model, gpt-realtime. The upgrades improve OpenAI's voice ...

The reason I called out the absurdity of AI agent hype was not because I don't see the potential. But I've been surprised by the lack of candid discussions that successful projects need. Responsible ...