Voice-over-IP (VoIP) networking comprises many components and network managers might find themselves treading on new and fragile ground as they investigate VoIP projects. This white paper provides an ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. IT managers often think of ...

After languishing for years, the push to extend networking technology to dumb devices is becoming reality--an expansion that could help small and mid-size businesses collect information, such as ...

Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. On Monday, the communications firm announced the release of ...

Technology bets the company made several years ago may help it stay on top as the telecom equipment market consolidates. Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone ...