CRM may be the largest Software as a Service (SaaS) market, but it is by no means the only one. If current trends continue, it may well lag behind the new software sectors moving to adopt the SaaS ...

LONDON--(BUSINESS WIRE)--The global SaaS customer relationship management (CRM) market size is poised to grow by USD 33.15 billion during 2019-2023, according to a new report by Technavio. However, ...

A new partnership between global IT giant HCL Technologies and Talisma has resulted in the launch of a new hosted customer relationship management (CRM) service that can be used on a case-by-case ...

LONDON--(BUSINESS WIRE)--The global SaaS customer relationship management (CRM) market is expected to post an incremental growth of USD 33.15 billion during the period 2019-2023, according to the ...

The tipping point of on-premise versus SaaS-based CRM deployments is arriving next year, and Gartner anticipates “that SaaS deployments of CRM will reach a maximum 80% to 85% by 2025”. These and other ...

Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year. Over the next two years, Gartner ...

In today’s dynamic business landscape, customer relationship management (CRM) has evolved beyond traditional frameworks to embrace innovative and vertical-specific solutions. Playing a key role in ...

Recent research from Gartner analyst Michael Maoz predicts that by the year 2012, 30 percent of investments in CRM will be via software-as-a-service (SaaS). In fact, based on his research, Maoz ...

A surge of large-scale breaches and extortion campaigns against SaaS CRM platforms in retail, technology, aviation, and finance is overwhelming current defenses. AppOmni, an enterprise SaaS ...

After years of focus on larger enterprises, the software industry and CRM in particular is beginning to pay major attention to small and medium businesses (SMBs). Recognizing and catering to such ...