At Salesforce, workforce planning and learning and development (L&D) leaders are working together on a wide-scale employee ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables users to build ...

AI won't cause mass job loss but a "great reassignment." CEOs need a hybrid human-AI workforce, using a 4Rs framework: ...

Salesforce Inc.’s plan to cut jobs this year would mark the first yearly workforce reduction since the customer-relationship-management software company went public in 2004. The company CRM disclosed ...

Salesforce started operations in India in 2005 with its first centre of excellence in Hyderabad. Now, the company is spread ...

Salesforce and SmartBridge, has announced to train 100,000 learners in Generative Artificial Intelligence (AI) skills by the ...

Salesforce plans to expand its presence and investment in India, anticipating significant growth driven by local talent and ...

US-based IT firm Salesforce, which has witnessed multi-fold growth in its business and investment, will continue to invest and grow in India, as the country has the right set of talent pool available, ...