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Bernadette Cieslak’s spring break trip was washed out by the pandemic. But her all-inclusive hotel won’t give her a refund, and her online travel agent is powerless to help. Is her $844 lost forever?

DEAR TRAVEL TROUBLESHOOTER: I booked a week at the Senses Riviera Maya by Artisan in Playa del Carmen, Mexico, for spring break. The pandemic happened, and we had to cancel our vacation. I contacted ...

Open your senses to a new level of emotions at Sensira Resort & Spa Riviera Maya. We are surrounded by the majestic Mexican Caribbean, with incredible mangroves and calm waters that will offer you an ...

The intelligence is artificial, the concern is realThere's one way of looking at AI in travel. And then there's more. Selling your business to your sub-ICHere's how a deal could be structured. Tracing ...

Bernadette Cieslak’s spring break trip is washed out by the pandemic. But her all-inclusive hotel won’t give her a refund, and her online travel agent is powerless to help. Is her $844 lost forever? Q ...