The Trump administration has touted some service delivery projects and launched a design initiative, but it has also fired ...

Salvador Ordorica is the CEO of The Spanish Group LLC, a first-class international translation service that translates over 90 languages. Customer satisfaction is critical for business success in ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

High-quality customer service practices can give businesses a strategic edge over the competition. Motivated employees who understand their jobs and feel a high degree of professional satisfaction are ...

Diverse Male and Female Warehouse Inventory Managers Talking, Using Laptop Computer and Checking Retail Stock. Rows of Shelves Full of Cardboard Box Packages in the Background. Reliable supply chain ...

Every business and customer is unique, but there are some universal ways to delight customers across all industries and services. There was a time when the cliche, “The customer is always right,” ...

In the rapidly evolving world of engineering and manufacturing (E&M), business leaders are working tirelessly to improve the quality of their products and services, drive customer satisfaction, and ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--The restaurant scores are in, and there are mixed reviews. Customer satisfaction with the Accommodation and Food Services sector inches back slightly, down 0.6% to a ...

According to the J.D. Power 2021 U.S. Customer Service Index (CSI) Study, overall customer satisfaction with dealership and independent service and repair facilities increases for a sixth consecutive ...

Modern homes depend on a safe and efficient electrical system to power everything from kitchen appliances to advanced entertainment setups.

Fast-food has long been a go-to option for quick, affordable meals. But recently, many popular chains haven’t been living up ...