Defects are anything that doesn’t align with customer expectations. They are costly to remediate and can diminish customer ...

This is an approach to quality improvement based on the statistical work of Joseph Juran, one of two American pioneers of quality management in Japan. Sigma is a Greek letter used in mathematics to ...

Professionals who earn Six Sigma certification become key stakeholders in improving the quality of operations within their organizations. They strive to eliminate variation in manufacturing and ...

Six Sigma is a quality management framework that businesses use to streamline business processes. Earning these certifications can demonstrate you have the right skills and knowledge to assist on Six ...