Starbucks customers have been taking to social media to express their thoughts about a major change. It appears that, for ...

The coffee giant is trying to make its stores more inviting by adding more comfortable chairs and serving coffee in ceramic mugs again.

Workers will ask guests if they want drinks for here or to go, offering ceramic mugs to those who ... to the customers in a clear way that is also empathetic and builds trust,” McVay said in an ...

Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to return to its “coffeehouse community roots.” ...

Starbucks CEO Brian Niccol said in late October that the chain would re-implement the in-store condiment bars and start using mugs for people ... "It is clear we need to fundamentally change ...

Details such as the mugs and perfectly crafted macchiatos can help Starbucks signal that its drinks ... able to communicate to the customers in a clear way that is also empathetic and builds ...

Workers will ask guests if they want drinks for here or to go, offering ceramic mugs ... a clear way that is also empathetic and builds trust,” McVay said in an interview arranged by Starbucks.