Listen to the column Symantec simplifies support, or visit our Podcast Center to hear more by James Gaskin. You probably remember that Symantec gobbled up Veritas last year, but little changed.

Symantec has admitted it's falling down on customer support for its email archiving product. The security services provider has been experiencing difficulties in support for Enterprise Vault, a data ...

Symantec, the worlds largest security software maker, is offering to simplify its support structure. The Cupertino, Calif., company announced Nov. 6 that it will now offer a single portfolio of ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Symantec Corp. (NASDAQ:SYMC), the world’s leading cyber security company, today announced resources and expertise available to companies still working towards ...

Everyone seems to have a “go to” geek among their extended family or group of friends — someone who handles all their tech problems for them. But that go-to geek doesn’t necessarily live close enough ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Symantec issued a report on Aug. 3 revealing that ...

Symantec this month will begin outsourcing its customer support to India. Around the same time, the company will also ship updated CDs for its discontinued version of Norton's Utilities for the ...

Cybersecurity company Symantec Corp. is enhancing the cloud access controls in its Integrated Cyber Defense Platform today, giving enterprises a way to enforce so-called zero-trust security policies ...

Let me share one of my profession's dirty little secrets. The folks in the computer press can always zip to the front of the queue when their PCs go haywire. All they need do is place a call to an ...

We are looking to update our NBU environment going from 6.5.5 to 7.5 on a HP server running 2003 R2 SP2 Any dealings with this kind of device or experiences would be appreciated. I know it will be ...

As we learned yesterday, nearly all major anti-virus companies are committing to continue support for Windows XP users for at least a year after this April's end of life for the operating system. The ...