The Better Business Bureau warns small business owners that reports of scammers plying their trade through telephone relay services — typically used by the hearing impaired to make phone calls — are ...

Calling home from prison is cumbersome and expensive. For deaf people behind bars, it’s even tougher, sometimes impossible. The technology provided to deaf people in most US prisons is a ...

Arlin Sample, owner of Automotive Services of All Sorts in Greeley, is just one of thousands of business owners on the receiving end of a TTY – or telephone relay service – call that was misused by a ...

MOORHEAD – When Jerry Geist was growing up in Devils Lake, N.D., his mom would make phone calls on his behalf. "That was kind of awkward," he said recently through a sign-language interpreter. His mom ...

This article was published in partnership with The Marshall Project, a nonprofit news organization that covers the US criminal justice system. Sign up for its newsletter, or follow The Marshall ...