Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce redeployed 3,000 employees into sales roles as AI agents took over repetitive operational tasks across the company ...

Digital AI chatbot, Happy young African American woman using mobile smartphone with AI chatbot for online information in ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Salesforce CEO Marc Benioff said AI is handling a lot of work at his company previously done by humans — up to half of all work. In an interview on Bloomberg's The Circuit with Emily Chang on Thursday ...

Salesforce says AI agents are now handling several older job functions, allowing the company to retrain and move employees ...

Marc Benioff signals a shift from headcount to AI agents, projecting heavy token spend while keeping engineers in the loop.

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The Circuit ...

Salesforce currently has around 15,000 engineers, many of whom now work with AI tools such as Anthropic Claude.

Microsoft announced that 10 new AI agents, or AI capable of acting on an organization’s behalf to carry out tasks, will become available in public preview next month. McKinsey & Company already used a ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...