It may be nothing to write home about, but today's etiquette regarding cellphone use is getting a thoroughly modern makeover — and a lot of attention. "In casual or personal situations, it's often ...

Between calling and video chatting and texting and DM’ing, communication these days has never been more convenient. We can take or make a call anywhere — at the gym, on the train, in the grocery store ...

PITTSBURGH (KDKA) - Have you heard from your electronic leash today? Has it buzzed, vibrated, rang, or alerted your attention away from something, or someone else? How many of us think twice about ...

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

Is your teen texting all the time? What about that annoying ring tone that goes off every time his best friend calls? If so, then your teen just might need a crash course in Cellular Etiquette. Many ...

Zoomers have been infuriating older generations with their seemingly rude behavior, from poor table manners to refusing to greet customers. Now, Generation La-Z is being called out for another faux ...