Q. Your February 2021 JofA article “Zoom vs. Teams vs. Google Meet: Which is right for you?” was helpful in my firm’s deciding Zoom was right for us. Today, we use Zoom, but we need to use it better.

Using cloud-based video conferencing platforms such as Zoom has become, for many people, a part of everyday life. This is particularly true for learners of all ages who are now spending more time ...