Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 5 years old. For me (as a customer ...

Forbes contributors publish independent expert analyses and insights. One of the biggest distractors for most attendees (live or virtual) is their smart device. While many presentations start with a ...

Maintaining the 3R’s is a critical component of establishing effective training to researchers and others working with animals. Training in a virtual setting easily allows for reduction of animal use, ...

One of VR’s biggest strengths is the ability to make those at a distance feel like they’re physically near each other. While this is great for visiting with friends remotely, there’s a number of VR ...

According to a recent survey, B2B sales and marketing professionals rely heavily on virtual conversations with prospects and customers, yet few of them have the training or tools necessary to make the ...

The U.S. Secret Service’s National Threat Assessment Center (NTAC) is expanding access to its nationally recognized training on preventing targeted violence, offering a series of free virtual ...

This video highlights segments of a presentation on opportunities for education and training for adults as well as barriers adult learners face when pursuing those opportunities. It was delivered at ...