Very seldom do voicebot designers put in the effort to take advantage of even the lowest hanging fruit at their disposal to deliver user delight. For a medium that is as unsparing and spartan in its ...

Bots are the most used client care devices by companies. Businesses can communicate with their clients anytime. It’s always fulfilling to the customers because both bots can hold conversations all the ...

Companies interested in implementing a voicebot often evaluate the latency of different providers. The assumption is that low latency is crucial for a human-like conversation. While this is generally ...

Simply sign up to the Artificial intelligence myFT Digest -- delivered directly to your inbox. When DHL upgraded its AI-powered voicebot last year, the post and parcels team in Germany checked the ...

It’s not that hard to say my name, Saahil Desai. Saahil: rhymes with sawmill, or at least that gets you 90 percent there. Desai: like decide with the last bit chopped off. That’s really it. More often ...

Mumbai: Kotak Mahindra Bank has launched the country’s first artificial intelligence-powered voicebot in the banking sector. The voicebot has been developed using a library of millions of ...

FWD Insurance continues to advance its customer service capabilities through the integration of generative AI technology into its Voicebot and Chatbot systems. This enhancement improves operational ...