People with all sorts of difficulties—ranging from typical, everyday deflation, anxiety, and personality pathology—often struggle with being pro-active, exercising self-control, overcoming passivity, ...

Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...

“The biggest concern for any organisation should be when their most passionate people become quiet. Never push loyal employees to the point where they no longer care”! I am a loyal fan/follower of ...

Assertiveness is a core social–communication competency by which young people learn to express their needs, set boundaries and negotiate peer and adult relationships. Emerging research indicates that ...